Showing posts with label Problems. Show all posts
Showing posts with label Problems. Show all posts

Monday, November 8, 2010

Having Problems Getting To Your AOL Mail?

It seems that at least one person that I know of that belongs to AOL is having trouble accessing their AOL mail and I'm not talking about using the AOL software. I'm talking about trying to access their AOL mail via the Internet.

Since this is just happening today maybe there is some kind of glitch or some such other temporary problem.

Update!

I just checked on Twitter and AOLmail has posted that they are aware of the problem and are working on it!


Monday, April 5, 2010

Be Careful With Your AOL Billing Information!



I just got another spam email asking me to "update" my AOL billing information! I knew that this was a spam message right away because AOL has said time and time again that they will NEVER ask for one's billing information. One of the biggest giveaways of this particular spam email is that it asks you to verify your credit card information! When you get an email that says this you should feel a warning flag go up.

However if you want to make sure that this is not a valid email but am wondering if it was sent from AOL you should contact AOL directly and not click on the link that appears in the email that was sent to you.

Unfortunately a lot of scammers are making a lot of free money by scamming people this way!

Friday, August 15, 2008

Busy!??????????????????????????




"....used my

dialup modem to

sign in

to my AOL

account and

guess what?


The line

was busy!

!!!!!!!

!!!!!!"





Thursday, February 7, 2008

AOL Subscribers Have To Be Very Careful!

There are always numerous attempts by "scammers" to get your AOL information. For example here is a recent email sent to an AOL member:

Dear Valued AOL member,

In an effort to keep our records up to date, please take a moment to verify that your contact information on file is correct. You can update your information online anytime at AOL Keyword: My Account or on the web at bill.aol.com

If you wish to discuss your account with a billing consultant online please visit AOL Keyword: Get Billing Help.

Once you have updated your account records your AOL session will not be interrupted and will continue as normal . Failure to update will result in cancellation of service, Terms of Service (TOS) violations or future problems.

Sincerely,
Member Services
AOL LLC


This is NOT a legitimate email from AOL!

AOL itself says that they will never ask you for your password or log in information!

So if you get this email please be advised that it is not a legitimate email from AOL!

Wednesday, January 16, 2008

Is This Another Attempt At A Scam?

Here is a copy of a recent email that I got:

Your AOL Billing Information records are out of date.
From:
Reply To:
To:
CC:
BCC:
Sent on:


Sent from the Internet (Details)
Internet Address Card Attached

Welcome to AOL Customer Support


During our regularly scheduled account maintenance and verification procedures, we have detected a slight error in your account information.

This might be due to either of the following reasons:

  1. A recent change in your personal information ( i.e.change of address).


  2. Submiting invalid information during the initial sign up process.


  3. An inability to accurately verify your selected option of payment due to an internal error within our processors.


Due to this, we require you to confirm and verify your account information by clicking the link below:

Click here to verify your account

If your account information is not confirmed and verified within a certain period of time then your ability to access your account would become restricted.

Thank you
This is an automatic message. Please do not reply.

Contact Us
Have a question regarding your AOL account?

Contact us now!

E-mail your questions
Call us at 1-888-xxx-xxxx


Now the first thing that I did was to put my cursor over the blue link to see the url of the link. There was "AOL" included in the link but my mind still said no. One of the reasons why this "warning" bell went off is because legitimate AOL email has a different kind of icon.

So I think that it is another attempt at "phishing" whereas you get an email that looks legitimate but it really is not.

If you are unsure about any email that asks you for your personal or password information you should NOT click on the link that is provided.